Privacy Policy

Titan Automations is a sole trader business operated by Carl Wilkins, based in Kent, United Kingdom.

Carl Wilkins is the data controller for any personal data collected through this website.

If you have any questions about this policy or how your data is handled, contact us at info@titan-automations.com.

Email address and name — when you choose to contact us by email (via a mailto link on this site). You initiate this contact; we receive whatever you include in your message.

Anonymous usage data — this website uses Vercel Analytics, which collects aggregated, non-personal information about how pages are used (e.g. page views, general location by country). No cookies are set and no personally identifiable information is collected by analytics.

We do not use tracking pixels, remarketing scripts, or any other third-party advertising technology.

Email enquiries — to respond to your message and discuss potential work together. Legal basis: legitimate interests (it is necessary to process your contact details in order to reply to you).

Analytics — to understand which content is useful and improve the site. Legal basis: legitimate interests (aggregated, anonymous data with no impact on your privacy).

Email enquiries — we retain email correspondence for up to 2 years, or until you ask us to delete it, whichever comes first.

Analytics data — Vercel Analytics retains aggregated data in line with their own retention policy. As the data is anonymous and non-personal, it does not identify you.

Nobody. We do not sell, rent, or share your personal data with any third parties.

Vercel (our website host) processes anonymous analytics data independently under their own privacy policy. They do not receive your email address or any identifying information.

Under UK GDPR you have the right to: access the personal data we hold about you; have inaccurate data corrected; have your data erased; restrict how we use your data; receive your data in a portable format; object to our use of your data.

To exercise any of these rights, email info@titan-automations.com. We will respond within 30 days.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO) — ico.org.uk — 0303 123 1113

We would appreciate the chance to address your concern directly before you contact the ICO, so please get in touch with us first if possible.

We may update this policy from time to time. The date at the top of the page will always reflect when it was last revised. We will not notify you of minor wording changes, but if we make a material change to how we handle your data we will update this page promptly.